EA vs ITIL
Both EA and ITIL are emerging disciplines that are growing in importance and impact. Here are their basic definitions: EA synthesizes business and technical information and develops information products and governance services to enable better decision making. ITIL (Information Technology Infrastructure Library) "provides a comprehensive, consistent set of best practices focused on the management of IT services processes. It promotes a quality approach to achieving business effectiveness and efficiency in the use of information systems. ITIL is focused on IT Service Management, which is "concerned with delivering and supporting IT services that are appropriate to the business requirements of the organization." (ITIL IT Service Management Essentials, Pink Elephant) To me, EA and ITIL are mutually supportive. Here's how: EA is a decision framework that provides for planning and governance. EA answers the question, what IT investment will we make? ITIL i...